pdt88's Privacy Policy — Your Trust Is Our Responsibility
Read the full details on how your personal information is collected, where it is used, and how it is kept secure.
Table of Contents
1. Introduction & Scope
Welcome to the pdt88 platform. This Privacy Policy ("Policy") applies to all registered and unregistered individuals who use pdt88's website and related services. Through this Policy, we aim to clearly explain how your personal information is collected, for what purposes it is used, with whom it is shared, and how it is kept secure.
pdt88 is committed to ensuring a safe and reliable online gaming environment for users in Bangladesh. We believe that protecting personal information is not merely a legal obligation — it is our ethical responsibility to our users.
By using our services, you agree to the terms of this Policy. This Policy should be read together with our Terms and Conditions.
If you have any questions before or after reading this Policy, please contact our support team — we are available at all times to help.
2. Data Collection
To provide a smooth and secure experience on the pdt88 platform, we collect the types of information described below:
2.1 Information You Provide
When you directly provide information to our platform, we collect the following:
- Full name and date of birth (for age verification)
- Email address and password
- Mobile number
- National ID card or passport number (for identity verification, where applicable)
- Financial transaction details such as bKash, Nagad, Rocket, or bank account information
- Any information provided when contacting the support team
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier (Device ID)
- Browser type and version, operating system
- Session duration, page visit data, and navigation patterns
- Gaming activity and betting history
- Deposit and withdrawal transaction records
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may also receive information from third-party sources, such as:
- Transaction verification data from payment processors (bKash, Nagad, Rocket, or associated banks)
- Service providers that assist with fraud prevention and user verification
- Analytics services that monitor platform performance
3. Purpose of Data Use
pdt88 uses collected information only for the following legitimate purposes:
- Account management: To create, verify, and keep your account secure
- Identity verification: To prevent access by minors and to complete the Know Your Customer (KYC) process
- Financial transactions: To process deposits and withdrawals securely
- Customer service: To resolve your issues and complaints
- Responsible gaming: To identify signs of addiction and provide the necessary support
- Fraud prevention: To prevent cyberattacks, money laundering, and other illegal activities
- Platform improvement: To analyze user experience and improve service quality
- Legal compliance: To comply with applicable laws and regulations
- Communication: To send important service updates, security notifications, and relevant promotional information (only with your consent)
We never sell your information and do not use it beyond the approved purposes.
4. Data Sharing & Disclosure
pdt88 does not sell your personal information to third parties. However, information may be disclosed in the limited circumstances listed below:
4.1 Service Provider Partners
To operate the platform, we work with certain trusted third-party service providers. These include payment processors, cloud hosting providers, technology infrastructure partners, and fraud detection services. All such partners are granted access only to the information necessary for their specific service, and they are required to keep that information secure in accordance with our guidelines.
4.2 Legal Obligations
We may be required to disclose your information in response to a court order, a lawful request from a government or law enforcement agency, or other legal obligations. In such cases, we will disclose only the minimum information necessary.
4.3 Business Restructuring
In the event of a merger, acquisition, or business restructuring, user information may be transferred to the relevant new party. In such circumstances, we will notify you in a timely manner.
4.4 With Your Consent
Outside of the cases above, we will not disclose your information to anyone without your explicit consent.
6. Data Security
To ensure your information is protected, pdt88 has adopted industry-standard security measures:
- SSL/TLS encryption: All data exchanged between our platform and your device is protected by high-grade encryption
- Encrypted databases: All sensitive data stored (passwords, payment information) is held in encrypted form
- Access controls: Only authorized staff may access your information, and only when there is a specific need
- Security audits: Regular security testing and vulnerability assessments are conducted
- Two-factor authentication: Two-factor authentication (2FA) is available to enable for added account security
- Security breach response plan: We have defined procedures in place for rapid response and timely notification to you in the event of an incident
Please remember — we will never ask for your password or full payment details via email or phone. If you receive any such request, notify our support team immediately.
7. Data Retention
pdt88 retains your information for as long as it is needed. The key principles governing retention periods are as follows:
- Active accounts: All information is retained for as long as your account remains active
- After account closure: Information required to meet legal obligations and resolve disputes may be retained for a specified period
- Financial records: Transaction and payment-related data is retained for the long term in accordance with applicable law
- Analytics data: Anonymous analytical data may be retained for an extended period for statistical purposes
Once a specific purpose has been fulfilled and the legal retention period has expired, we securely delete or anonymize your information.
8. Your Rights
As a pdt88 user, you have the following rights over your personal information:
8.1 Right to Access
You may request at any time to know what information we hold about you. After verifying your identity, we will provide the complete information within a set timeframe.
8.2 Right to Correction
If any of your information is inaccurate, you have the right to request a correction. You can do this through your account settings or via support.
8.3 Right to Deletion
In certain circumstances you may request that your information be deleted. Please note that some information may be required to be retained due to legal obligations.
8.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing.
8.5 Right to Data Portability
You may request your information in a structured, commonly used format.
To exercise these rights, email us at [email protected] or contact us via live chat.
9. Protection of Minors
pdt88 services are intended only for individuals aged 21 and above. We do not knowingly collect information from minors and enforce strict restrictions on their use of the platform.
Age verification is mandatory at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and all collected information will be securely deleted.
If you believe that a minor is using this platform, please notify our support team immediately.
10. Policy Changes
We may update this Privacy Policy from time to time. Such changes may be necessary due to regulatory updates, the addition of new services, or technological developments.
For significant changes, we will send a notification to your registered email address and display a clear notice on the platform. If you continue to use our services after the changes, it will be assumed that you agree to the updated policy.
The latest version of this Policy will always be available on this page.
11. Contact
If you have any questions, comments, or requests to exercise your rights regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live chat: Available 24/7 in Bengali and English
We will review your request and take appropriate action as quickly as possible.
Have more questions?
Our support team is available 24/7 for you — in both Bengali and English.